About Us
Established in 1990, Galaxy Plastics Ltd. found its roots in fabricated fittings for the hydro and telephone industry and quickly expanded to become a leader in the water and wastewater feild.
At Galaxy Plastics we try to make things run a little smoother for your business. We hold up that tradition in our website. We have tryed to make it easy for you to navigate through the website. Simpicity is our site. For information on the products that we have, you will easily find it on our products page.
Mission Statement
Galaxy Plastics Dedicated to Customer Satisfaction
The overall Quality Mission of Galaxy Plastics Ltd is to ensure that all products, services and technical support provided to our customers are of the highest level of quality attainable and shall provide for the customer a safe, cost effective and assured technical advantage.
Each individual engaged in providing a product or service to our customers is required to be committed to putting forth all necessary effort in meeting the goals of the organization:
1. To design, manufacture and deliver on time, a product of consistently high quality that will perform as expected.
2. To maintain service quality in an economical and expeditious manner emphasizing customer satisfaction.
3. To promote a dynamic quality improvement program based on a total quality control effort by each employee at all levels within the company.
4. To strive for the prevention of defects through continual training with emphasis on quality improvement and a "DO IT RIGHT THE FIRST TIME" approach.
5. To perform value-added work, and those actions necessary to fully satisfy the needs of the customer.
6. To openly communicate and work with all employees within the organization in all areas of product and service for improvements and performance integrity.
Mistakes are avoidable and should not be accepted as the norm. The discipline of doing things right the first time needs to become routine.